Paraphrase Essay Example | Topics and Well Written Essays - 250 words - 12

Paraphrase - Essay Example This long-term project aimed at improving the hospital’s services to the immediate community and reducing or stopping the community’s reliance on care services from the city’s hospitals. The hospital’s board hired a new chief executive officer in the year 2004 to spearhead the desired change. She was previously a Registered Nurse before specializing in management. She did not reside in the locality and one of her major changes was transformation of the hospital’s top management team in which she brought in five new members, all from outside the immediate community, of the total eight. The cost of the new facility was about $ 63, $ 15 of which came from private donations, and it was launched in the year 2009. It had been expected to operate with a high level of efficiency and effectiveness towards meeting care needs but study on its employee satisfaction, conducted in the same year of launch, reported a decline in employees’ utility and determ ination and employees rated internal communication poorly. This was contrary to expectations that the new facility would improve service delivery to the public through better facilities, technology, and physical environment that management would enjoy. The contrary results motivated the hospital’s chief executive to enlist our services for a better understanding of the survey results and possible solutions to the unexpected